ノーベル・バイオケア・ジャパン株式会社 | 採用情報

セールス
Production Group
1. CAM Operator
2. Polishing Technician
Facility, IT Group
3. Process Engineer
4. Maintenance Engineer
5. SAP Specialist / IT Specialist

所属部署：	営業部
勤務地：	各担当エリア（自宅から直行直帰） ※募集エリアは随時変動しますので、お問合せ下さい。
勤務時間：	標準労働時間 9:00～17:30 (事業場外みなし 7.5H)
業務内容：	担当エリア顧客に対する当社歯科医療機器/用具の営業および当社製品の営業、使用方法サポート、セミナー実施等
応募要件：	普通自動車1種免許社会人実務経験3年以上（医療業界もしくは医療機器業界での営業経験があれば尚可）大学卒業以上（専門学校/短期大学卒業の場合は医療業界関連であること）英語に対する抵抗感のない方（業務で英語を使うことは少ないが、社内業務処理を進める上で英語力は高い方が望ましい）。
求める人物像：	上司、同僚等への報告・連絡・相談を率先して行い、直行直帰のホームオフィス体制でも高い成果をあげることができる自己管理能力が高い方。コンプライアンスに対する強いコミットメントを持つ方。歯科業界や顧客の特性を理解している方。社内外を問わず円滑なコミュニケーションを行う能力のある方。向上心のある方。

POSITION SUMMARY：	The CAM operator performs the preparation of CAM files for the manufacturing of over denture bars, which are milled on high precision 5-axis CNC machines. He/she also supports solving any CAM related quality issues. His/her broad education and experience allows him/her to independently improve and finalize the design of the incoming files in order to prepare them for production.
JOB RESPONSIBILITIES：	Redesign and process the CAD into a CAM files for over denture bars to have them producible on the Mikron 5-axis milling machines Support the milling operations for OD-bar products on 5-axis milling machines by constant communication with operators and QC on quality issues and transfer the gained information into the CAM file preparation Support milling operators to verify accuracy of machine. Work in teams with shop floor colleagues and management to solve NobelProcera manufacturing problems on-site
QUALIFICATIONS：	These qualifications include but are not limited to the following: High School Diploma or equivalency Preferably a technical degree in CNC machining or CAD/CAM Experience in a common CAD software (e.g. AutoCAD) and CAM software (Open mind, Delcam), preferably for 5-axis milling machines Minimum two or more years CAD/CAM support experience, preferably in support of milling machines controlled by Fanuc/Heidenhain Knowledge of powermill projects preferred Preferred knowledge in CAD/CAM work in dental restoration Capable of PC-standard software (MS-Office), Basic knowledge of SAP a plus Prefer experience in high precision production using 5-axis milling machinery Good analytical and communication skills, but practitioner when it requires actions to solve problems Must be willing to work in shifts (3 to 5 shift model covering weekends) according to the prevailing working model at the plant Must be willing to work overtime depending on business demands

POSITION SUMMARY：	The Polishing Technician spends 8 hours a day polishing high-end titanium restorations under a microscope. This individual is responsible for producing quality product in a reasonable amount of time and per established SOPs.
JOB RESPONSIBILITIES：	Manual polishing of high end titanium restorations under a microscope Final assembly and quality control of those restorations
QUALIFICATIONS：	Preferably certified dental technician Good skills in craftsmanship, dexterous with his/her hands Dental laboratory or similar working experience of minimum 2 years Alternatively Experience with precision work in general (jewelry, electronics) Preferably good knowledge of implantology Team player Detail oriented and thorough Willingness to work in shifts Able to work under a microscope for 7-8 hours

Responsibilities：	Ensure stable and efficient production of dental prosthetic products with 5-axis milling machinery. Evaluate and optimizes the production processes and workflows. Set up and lead continuous improvement activities. Conduct and coordinate process development projects. Serve as second level production support and internal subject matter expert. Train and coach production operators. Demonstrate “can-do” approach and dedication to solve equipment issues to keep the machines and production lines in full service. Communicate and collaborate with colleagues from other Nobel Biocare sites (Canada, US, and Sweden) on a frequent basis. Adhere to all company policies, procedures and safety standards. Create reports for local management
Requirements：	Good communication, written and verbal-very good skills in English and Japanese. Capability to learn on- and off-the-job. Work experience of minimum 3 years. Confident in working with the latest/state-of-the art technology. Advanced computer skills (Microsoft Office, DOS, Hardware, Network, and SAP).
Advantage background and experiences：	College degree in engineering, ME in Mechanical Engineering, ME in Production Technique. Knowledge of programming languages “Fanuc” and “Heidenhain”. Knowledge of CNC and CAD/CAM (“DELCAM”/”OPEN MIND”). Independent decision making and working style. Sound analytic skills and reasoning ability. Ability and willingness to travel, also internationally, according to business needs. Experience in working in ISO environment. Familiar with Kaizen methodology. Ideally work experience in the pharmaceutical or medial device industry. Team player.

Responsibilities：	Performs daily and weekly maintenance and inspection routines/procedures on high precision 5-axis milling machines and other equipment. Repairs defect machinery and parts. Manages spare parts inventory. Controls supply of operation consumables at machines. Documentation of work performed and reporting of incidents and variances. Adheres to all company policies, procedures and safety standards.
Requirements：	Good communication, written and verbal-very good skills in English and Japanese. Capability to learn on- and off-the-job. Work experience of minimum 3 years. Confident in working with the latest/state-of-the art technology. Advanced computer skills (Microsoft Office, DOS, Hardware, Network, SAP).
Advantage background and experiences：	College degree in engineering, ME in Mechanical Engineering, ME in Production Technique. Advanced knowledge of CNC programming languages “Fanuc” and “Heidenhain” and 3D modelling software “AUTOCAD”. Independent decision making and working style. Knowledge of Beckoff PLC application Proven experience with analogue and digital instrumentation as well as servers and stepper controllers. Sound analytic skills and reasoning ability. Ability and willingness to travel, also internationally, according to business needs. Familiar with Kaizen methodology. Ideally work experience in the pharmaceutical or medial device industry. Team player and reliable. Willingness to work in shifts, extended hours and on the weekends of necessary. Able to lift 30 lbs

SAP Specialist / IT Specialist

Task Summary Separation of tasks ：	50% = SAP support for all Production and Logistic related aspects in NB plant in Chiba Integration into Global SAP team and participation in SAP related projects and support 50% = Onsite User & Production IT Support and PC/Network Administrator. Provide effective and friendly support for All users onsite and resolve their issues in collaboration with the Service Desks and central and regional IT functions. This includes e.g. helping Users, User Trainings, local configurations and communication of events and changes to users, Hardware ordering, support for peripherals and LAN such as patching, backup taking, creation of reports
Skill Profile：	College or University degree. 3 years or more experience in the described working field. High customer orientation and good interpersonal communication skills. Fully bilingual English and Japanese. Technical and hands on skills with PC and Network environment. "5 years+ functional experience PP/MM module. Broad knowledge of other SAP modules/ business areas (e.g. SD) End user support experience is mandatory. Expert SAP understanding and skills for Production Planning & Execution Material Management Understanding of Controlling Intercompany, logistics, Purchasing and Interface
Tasks ：	0. SAP Support and Management responsible for incident solving participation in SAP projects manage of relevant changes produce the technical Design specifications for programmers independently coordination between end user and Global SAP team. 1. Support new users with Hardware and Software issues Train new users on company environment and applications Set up new users: PC ordering, request user ID, Lotus Notes ID, password and digipass Set up appropriate connectivity and workplace for guests from central or region or for external authorized visitors 2. Support existing users Maintenance such as user migration, computer replacement, support software installation procedures, application handling Communicate changes, events, rules and issues Help users with Hardware and Software trouble Propose and conduct improvements to continuously enhance the onsite support; support the regional IT management to conduct user satisfaction surveys 3. PC and LAN-Administration Cable Patching, Prevent and escalate failures to Service Desk, Order and if applicable install Hardware (Router, Hub, Server) Take Backups and ensure that Backups are stores at an appropriate safe place Hardware installations as printers, network connected copy machines Share Drives Directory Administration, example: clean ups, naming conventions, directory structure 4. Hardware and Software purchasing Purchase Mobile Phones, PCs, Printers and other peripherals following the companies rules and approval workflow, using the defined systems (e.g. CAPEX purchase request) Properly document all purchasing activities 5. Documentation and archiving of IT assets Documentation of licenses or license copies, user handbooks in an organized and accessible way, bills. Register and document specific local applications in the central systems as SADB, ensure an appropriate user documentation Translate selected documents into the local language or organize the translation through interpreter (e.g. for trainings) 6. Reporting and Escalation Create/Provide monthly reports for controlling and IT management Target: cost management and quality management subjects: storage space, lotus notes mailbox size, hardware losses, security incidents, viruses; show development history Include countermeasures or proposals for countermeasures and conduct or if necessary address to the responsible manager example: network drive cleanups Create a weekly activity report and provide to regional IT management and controlling including issues, countermeasures, timelines and assigned persons for conduction Escalate issues to the defined responsible parties, ensure a proper issue description and be the IT owner for onsite IT issues 7. Support IT Security??????????? Report incidents to regional IT management and corporate security as well as to the local management Inform users and set up countermeasures in alignment with the corporate security and regional IT management 8. Service Administration Regular communication with regional IT management how to consciously enhance the User support and service Actively Communicate PC/LAN services to the users and actively offer user support 9. Special Tasks Support local or regional events, such as world tour VIP-support; respond flexible and customer oriented to VIP demands Communicate and Exchange with other User supports in the region and with the central IT functions for know how exchange and learning

Task Summary
Separation of tasks ：

50% = SAP support for all Production and Logistic related aspects in NB plant in Chiba Integration into Global SAP team and participation in SAP related projects and support

50% = Onsite User & Production IT Support and PC/Network Administrator. Provide effective and friendly support for All users onsite and resolve their issues in collaboration with the Service Desks and central and regional IT functions. This includes e.g. helping Users, User Trainings, local configurations and communication of events and changes to users, Hardware ordering, support for peripherals and LAN such as patching, backup taking, creation of reports

Skill Profile：

College or University degree.
3 years or more experience in the described working field.
High customer orientation and good interpersonal communication skills.
Fully bilingual English and Japanese.
Technical and hands on skills with PC and Network environment.

"5 years+ functional experience PP/MM module.
Broad knowledge of other SAP modules/ business areas (e.g. SD)
End user support experience is mandatory.
Expert SAP understanding and skills for Production Planning & Execution Material Management
Understanding of Controlling Intercompany, logistics, Purchasing and Interface

Tasks ：

0. SAP Support and Management

responsible for incident solving
participation in SAP projects
manage of relevant changes
produce the technical Design specifications for programmers independently coordination between end user and Global SAP team.

1. Support new users with Hardware and Software issues

Train new users on company environment and applications
Set up new users: PC ordering, request user ID, Lotus Notes ID, password and digipass
Set up appropriate connectivity and workplace for guests from central or region or for external authorized visitors

2. Support existing users

Maintenance such as user migration, computer replacement, support software installation procedures, application handling
Communicate changes, events, rules and issues
Help users with Hardware and Software trouble
Propose and conduct improvements to continuously enhance the onsite support; support the regional IT management to conduct user satisfaction surveys

3. PC and LAN-Administration

Cable Patching, Prevent and escalate failures to Service Desk,
Order and if applicable install Hardware (Router, Hub, Server)
Take Backups and ensure that Backups are stores at an appropriate safe place
Hardware installations as printers, network connected copy machines
Share Drives Directory Administration, example: clean ups, naming conventions, directory structure

4. Hardware and Software purchasing

Purchase Mobile Phones, PCs, Printers and other peripherals following the companies rules and approval workflow, using the defined systems (e.g. CAPEX purchase request)
Properly document all purchasing activities

5. Documentation and archiving of IT assets

Documentation of licenses or license copies, user handbooks in an organized and accessible way, bills.
Register and document specific local applications in the central systems as SADB, ensure an appropriate user documentation
Translate selected documents into the local language or organize the translation through interpreter (e.g. for trainings)

6. Reporting and Escalation

Create/Provide monthly reports for controlling and IT management
Target: cost management and quality management
subjects: storage space, lotus notes mailbox size, hardware losses, security
incidents, viruses; show development history
Include countermeasures or proposals for countermeasures and conduct or if necessary address to the responsible manager
example: network drive cleanups
Create a weekly activity report and provide to regional IT management and controlling including issues, countermeasures, timelines and assigned persons for conduction

Escalate issues to the defined responsible parties, ensure a proper issue description and be the IT owner for onsite IT issues

7. Support IT Security???????????

Report incidents to regional IT management and corporate security as well as to the local management
Inform users and set up countermeasures in alignment with the corporate security and regional IT management

8. Service Administration

Regular communication with regional IT management how to consciously enhance the User support and service
Actively Communicate PC/LAN services to the users and actively offer user support

9. Special Tasks

Support local or regional events, such as world tour
VIP-support; respond flexible and customer oriented to VIP demands
Communicate and Exchange with other User supports in the region and with the central IT functions for know how exchange and learning

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セールス

CAM Operator

Polishing Technician

Process Engineer

Maintenance Engineer

SAP Specialist / IT Specialist